The best way to communicate with us is to send off an eMail, to firstname.lastname@example.org. Please try to describe, in detail, what issues you are having.
The more information that you give, the easier it is to give a sensible answer to your question. Also if possible give a time and date that it would be convenient to call you by telephone. Sometimes a picture speaks a thousand words. Take a screen shot (Alt-PrtScr on Windows) and paste it (Ctrl-V) into your eMail message. For more details please see our Support Requests page.