The best way to communicate with us is to send off an eMail, to Please try to describe, in detail, what issues you are having.

The more information that you give, the easier it is to give a sensible answer to your question. Also if possible give a time and date that it would be convenient to call you by telephone. Sometimes a picture speaks a thousand words. Take a screen shot (Alt-PrtScr on Windows) and paste it (Ctrl-V) into your eMail message. For more details please see our Support Requests page.